Terms of Service

By using our services, you agree to comply with the terms and conditions outlined herein. We provide delivery services for food, groceries, and household essentials, ensuring that all orders are processed with care and delivered promptly to your specified address. Please review these terms carefully before making any purchases.

1. Acceptance of Terms

By using Anodo Delivery Service, you agree to be bound by these Terms and any future amendments. If you do not agree with these Terms, you may not use our Service.

2. Service Overview

Anodo Delivery Service provides a platform for users to order food, groceries, and other items from various vendors, which are then delivered to the specified location by our delivery personnel.

3. Eligibility

To use our Service, you must be at least 18 years old or have the consent of a parent or legal guardian. You must also be capable of entering into a legal agreement and not be barred from using the Service under applicable law.

4. Account Creation

To use certain features of the Service, you may be required to create an account. You agree to provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

5. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to engage in any conduct that could harm, disable, overburden, or impair the Service or interfere with other users’ use of the Service.

6. Delivery Services

Anodo Delivery Service will provide timely delivery of items ordered via the platform. Delivery times may vary based on location, availability, and other factors. We do not guarantee delivery times.

7. Payment

All orders placed through the Service must be paid in full via the available payment methods. Payment processing is handled securely through our third-party payment processor.

8. Refunds and Cancellations

Refunds and cancellations are subject to our refund policy, which may vary depending on the vendor or delivery circumstances. Please refer to the Refund Policy section on our website for more details.

9. Privacy and Data Collection

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you consent to the collection and use of data as described in our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, Anodo Delivery Service is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Service.

11. Termination

Anodo Delivery Service may suspend or terminate your account and access to the Service at any time, without notice, if we determine that you have violated these Terms or for any other reason.

12. Modifications to the Service

We may update or modify the Service at any time without notice. We also reserve the right to change, suspend, or discontinue any feature of the Service.

13. Governing Law

These Terms are governed by the laws of the jurisdiction in which Anodo Delivery Service operates, without regard to its conflict of laws principles.

14. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Email: support@bisaanododeliveries.com

Phone: +233 554 814 943

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